Which airline launched the first modern frequent flyer loyalty program in 1981, fundamentally changing customer retention in the transportation industry?

The transportation industry has evolved significantly over the decades, particularly in how companies retain customer loyalty. Airline loyalty programs revolutionized customer retention strategies, creating models that would later be adopted by hotels, rental car companies, and even retailers. This trivia question explores the origins of these influential programs that changed how travelers interact with transportation providers.

This is a live public trivia poll on AIPolls.Net. Vote and see real-time results.

American Airlines (AAdvantage)
United Airlines (Mileage Plus)
Delta Air Lines (SkyMiles)
British Airways (Executive Club)