Which airline launched the world's first modern frequent flyer loyalty program in 1981, forever changing transportation customer retention strategies?

Airlines revolutionized customer loyalty programs in transportation, but how well do you know their history? This trivia question explores the origins of frequent flyer programs that transformed how travelers interact with transportation companies. These programs not only changed customer retention strategies in aviation but influenced loyalty approaches across the entire transportation sector - from railways to rideshares. Test your knowledge on this pivotal innovation in transportation customer loyalty!

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