Which government initiative was the first to implement a nationwide 'citizen satisfaction score' system for all digital government services?

Test your knowledge about how governments are using digital technologies to improve citizen experience. In recent years, governments worldwide have been implementing digital transformation initiatives to enhance service delivery, increase transparency, and better engage with citizens. This poll explores a fascinating fact about the evolution of government customer experience strategies in the digital age.

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Estonia's e-Estonia program (2014)
Singapore's Smart Nation Initiative (2016)
United Kingdom's Government Digital Service (2013)
Australia's Digital Transformation Agency (2015)