Which language-focused AI technology was first widely adopted by major retailers to improve customer service interactions?

The retail industry has been transformed by artificial intelligence, particularly in language processing and customer communication. Natural Language Processing (NLP) has revolutionized how brands interact with customers, analyze sentiment, and personalize experiences. This poll tests your knowledge about the intersection of linguistics, AI, and retail innovation that's reshaping how we shop and communicate with brands.

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Neural Machine Translation (NMT) for multilingual product descriptions
Rule-based chatbots with predefined conversation flows
Sentiment analysis algorithms for social media monitoring
Voice recognition systems for in-store shopping assistants