Which retail chain pioneered the self-service grocery store concept in 1916, revolutionizing retail by allowing customers to select their own products instead of requesting them from clerks?

The history of retail has seen many transformative innovations that shaped how we shop today. One of the most significant retail format changes occurred in the early 20th century, forever altering the customer experience and store operations. This poll tests your knowledge about a pivotal moment in retail history that fundamentally changed how consumers interact with products and make purchase decisions.

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