Which revolutionary feature did Medline's e-commerce platform introduce in 2020 that contributed to their 300% digital sales growth during the pandemic?

The COVID-19 pandemic drastically accelerated digital transformation in healthcare retail and medical supplies distribution. E-commerce platforms for medical products saw unprecedented growth as traditional supply chains were disrupted. This trivia question explores how one major medical supplier successfully navigated this challenging landscape through innovative digital strategies and customer-focused solutions.

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AI-powered inventory prediction system that prevented critical supply shortages in 82% of partner hospitals
Blockchain-based verification system for tracking PPE authenticity
Virtual reality showrooms for medical equipment demonstrations
Drone delivery service for urgent medical supplies to rural hospitals