Which government agency first implemented a standardized digital citizen feedback system that became a model for federal e-government initiatives?

Throughout history, governments have evolved their methods for gathering citizen feedback on policies, services, and public initiatives. From traditional town halls to digital platforms, the mechanisms for public input have transformed dramatically. This poll tests your knowledge about a significant milestone in government customer feedback collection that changed how citizens interact with their representatives.

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The U.S. Social Security Administration with its 'eServices Feedback Loop' in 1998
The U.K. Parliament with its 'Digital Democracy' platform in 1999
The Australian Department of Finance with its 'CitizenVoice' program in 2001
The Canadian Revenue Agency with its 'Public Consultation Portal' in 1997