Which innovative retail concept, introduced in the 1910s, revolutionized customer experience by allowing shoppers to select their own items rather than requesting them from clerks behind counters?

Test your knowledge about how retail customer experiences have evolved throughout history! The way we shop has changed dramatically over the centuries, from ancient marketplaces to modern digital commerce. This poll explores a pivotal moment in retail history that fundamentally changed how customers interacted with products and transformed shopping behaviors for generations to come.

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Self-service grocery stores (pioneered by Piggly Wiggly in 1916)
Department stores with multiple specialized sections (pioneered by Bon Marché in 1852)
Mail-order catalogs with home delivery (pioneered by Montgomery Ward in 1872)
Membership-based warehouse clubs (pioneered by Price Club in 1976)