Which innovative retail strategy was FIRST successfully implemented by the Imperial War Museum (London) in the 1990s that revolutionized military museum merchandise sales?

Military history museums around the world compete not just to preserve history, but also to generate revenue through gift shop merchandise. This retail competition has evolved significantly over the decades, with museums developing sophisticated marketing strategies to appeal to visitors. Test your knowledge about how military museums have transformed their retail approaches to survive in the modern tourism landscape.

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