What revolutionary packaging innovation did Johnson & Johnson introduce after the 1982 Tylenol poisoning crisis that permanently changed pharmaceutical product safety?

In the history of product management, few incidents have shaped crisis response and consumer safety protocols like the 1982 Tylenol poisoning case. When seven people died after taking cyanide-laced Tylenol capsules in Chicago, Johnson & Johnson faced an unprecedented challenge. Their response became a case study in corporate responsibility, ethical leadership, and product safety innovation that continues to influence how companies handle product recalls and crises today.

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Tamper-evident packaging with sealed bottles, glued boxes, and visible seals
Childproof caps that required adult strength to open medication bottles
Barcodes on packaging to track distribution and monitor supply chain
Color-changing labels that indicated if products had been exposed to extreme temperatures