Which retail customer experience innovation was FIRST widely adopted by megachurches in the 1990s that revolutionized the modern religious service experience?

Religious institutions have increasingly adopted modern marketing and customer experience strategies to engage with their communities. From megachurches with coffee shops to ancient temples with interactive exhibits, religious spaces are evolving. This trivia question explores how religious organizations have utilized retail and customer experience principles to create more engaging spiritual environments while maintaining their sacred purpose.

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Stadium-style seating with cup holders and comfortable chairs
Mobile apps for digital tithing and donations
Virtual reality prayer experiences
RFID-enabled check-in systems for children's religious education