Which government agency launched the award-winning 'EMMA' chatbot that reduced immigration inquiry response times by 90% and can communicate in over 20 languages?

Government agencies worldwide are increasingly adopting AI-powered chatbots to improve citizen services. These virtual assistants help citizens access information, submit forms, and resolve issues without human intervention, reducing wait times and operational costs. This poll tests your knowledge about a groundbreaking government chatbot initiative that transformed public service delivery.

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U.S. Citizenship and Immigration Services (USCIS)
UK Home Office
Australian Department of Home Affairs
Canadian Immigration, Refugees and Citizenship