Which country launched the world's first nationwide government loyalty program that awards points for civic participation that can be redeemed for public services?

Government agencies worldwide are adopting loyalty program concepts from retail to increase civic engagement and improve public services. These digital citizen engagement platforms reward participation in democratic processes, timely tax filing, public service utilization, and community involvement. How well do you understand this emerging trend at the intersection of public administration and customer relationship management? Test your knowledge about these innovative civic loyalty initiatives transforming government-citizen relationships.

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Estonia
Singapore
United Arab Emirates
South Korea