Which gaming platform's loyalty program first introduced the concept of 'expiring points' that created significant customer backlash, forcing the company to reverse the policy in 2017?

The gaming industry has evolved from simple retail transactions to complex loyalty ecosystems. Major gaming platforms and retailers have implemented various customer loyalty programs to retain players and encourage repeat purchases. These programs have become critical competitive advantages in the digital marketplace. Test your knowledge about one of the most successful loyalty programs in gaming retail history!

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