Which retailer first launched an AI-powered virtual shopping assistant that could process natural language queries and provide personalized product recommendations at scale?

In the competitive landscape of retail, artificial intelligence has transformed how consumers interact with brands online. Virtual shopping assistants now guide customers through product selection, answer queries, and provide personalized recommendations in real-time. But which company was the true pioneer in this space? Test your knowledge of retail AI innovation history and see if you can identify which major retailer first deployed an AI shopping assistant that significantly impacted the industry.

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Nordstrom with its 'Nordy' assistant in 2016
Amazon with its 'Product AI Assistant' in 2015
North Face with IBM Watson-powered shopping assistant in 2015
Walmart with its 'ShopperHelper' platform in 2014