Which innovative customer experience strategy was FIRST widely adopted by major performing arts venues in the 2010s that significantly increased audience engagement?

The performing arts industry has evolved dramatically in how venues engage with audiences. From traditional intermission refreshments to immersive digital experiences, theaters and concert halls have implemented various innovations to enhance customer satisfaction and loyalty. This poll tests your knowledge about a groundbreaking customer experience initiative that changed how audiences interact with performing arts venues.

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Virtual reality previews allowing potential ticket buyers to experience seat views before purchase
Subscription-based unlimited attendance models (similar to MoviePass but for live performances)
Post-performance digital feedback systems with performer response videos
AI-powered personalized show recommendations based on biometric audience responses