Which technology innovation is widely credited with enabling the first true omnichannel retail experiences in the early 2010s?

Test your knowledge about the technological innovations that transformed retail from single-channel operations to seamless omnichannel experiences. This question explores a pivotal moment in retail history when technology enabled retailers to break down the walls between physical stores and digital platforms. Understanding these transformative developments provides insight into how modern retail strategies evolved and why certain companies emerged as leaders in the digital transformation era.

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Cloud-based inventory management systems that provided real-time visibility across all sales channels
Augmented reality apps allowing customers to visualize products in their homes
Blockchain technology for secure cross-channel customer identification
Social media integration tools that connected in-store purchases with online accounts