Which major retailer first introduced the concept of a modern loyalty card program with computerized tracking and targeted rewards in 1995, revolutionizing how businesses approach customer retention?

Loyalty programs have become a cornerstone of retail strategy, with companies investing billions to keep customers coming back. These programs use sophisticated data analytics to personalize offers and increase customer lifetime value. Behind every successful loyalty program is a carefully crafted strategy to balance rewards, recognition, and convenience. Test your knowledge about the history and innovation of these customer retention powerhouses!

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