Which government agency established the first federal innovation lab modeled after retail innovation centers in 2012?

Government agencies are increasingly using retail-inspired innovation labs to test and improve citizen services. These innovation centers apply private sector techniques to solve public sector problems, creating more efficient and user-friendly government experiences. Test your knowledge about this fascinating intersection of retail innovation methodology and government service delivery!

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U.S. Department of Veterans Affairs (VA Innovation Center)
General Services Administration (18F)
U.S. Department of Health and Human Services (IDEA Lab)
Consumer Financial Protection Bureau (Tech & Innovation Office)