Which transportation company first introduced real-time GPS tracking allowing customers to see their driver's location and estimated arrival time in their app?

The transportation industry has been dramatically transformed by ride-hailing services over the past decade. These platforms have not only changed how we move around cities but have also pioneered new customer experience models that many other industries now emulate. This trivia question explores a pivotal product innovation moment in this transportation revolution that changed consumer expectations forever.

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Uber (2009)
Lyft (2012)
Sidecar (2011)
Hailo (2011)