Which government agency first implemented AI-powered 'Smart Kiosks' in 2019 that used retail artificial intelligence to provide automated citizen services and reduce wait times by 70%?

In recent years, governments worldwide have been exploring innovative retail technologies to enhance citizen services and public sector efficiency. From virtual reality town halls to AI-powered public service kiosks, the intersection of retail technology and government operations has created fascinating developments. Test your knowledge about a groundbreaking government retail technology initiative that changed how citizens interact with public services!

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The Estonian Digital Services Authority
The Singapore GovTech Agency
The United Kingdom Government Digital Service
The Australian Digital Transformation Agency