Which government initiative first positioned digital services as 'citizen-centric' and introduced the concept of measuring customer satisfaction for all federal websites?

Test your knowledge about the evolution of digital services in government! This trivia focuses on how government agencies have positioned their digital products and services over time to better serve citizens. Understanding this history provides insights into how public sector technology strategies have evolved and how digital government services are positioned today.

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• The E-Government Act of 2002
• The Digital Accountability and Transparency Act (DATA Act) of 2014
• The 21st Century Integrated Digital Experience Act (IDEA) of 2018
• The Open Government Directive of 2009

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