Which major product decision did Netflix make in 2011 based on customer feedback data that initially caused them to lose 800,000 subscribers but later proved transformative for the film industry?

Netflix's journey from DVD rentals to streaming giant was influenced by user feedback at critical junctures. This poll tests your knowledge about how customer feedback shaped one of Netflix's most controversial product decisions that ultimately influenced the entire film and television industry's distribution model. Do you know which customer-driven pivot became a defining moment for entertainment consumption?

This is a live public trivia poll on AIPolls.Net. Vote and see real-time results.

Separating DVD rentals (Qwikster) from streaming services
Introducing a tiered pricing model with commercials
Launching their first original content series 'House of Cards'
Implementing the content recommendation algorithm