Which innovative point-of-sale strategy revolutionized merchandise sales for Broadway shows in the 2010s, contributing to a 35% increase in per-patron spending?

The performing arts industry has seen significant changes in how merchandise is sold at venues and beyond. From traditional playbills to complex digital point-of-sale systems that track patron preferences, the business side of performing arts has evolved dramatically. Test your knowledge about how modern performing arts organizations handle their retail operations and build brand loyalty through merchandise sales.

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