Which global retail brand incorporates the Japanese concept of 'Omotenashi' (wholehearted hospitality) as a core element of its customer experience strategy?

Product design in retail often draws inspiration from cultural traditions to create authentic and meaningful customer experiences. Retailers who successfully incorporate cultural elements into their store designs can establish deeper connections with customers who identify with those traditions. This trivia question explores how one major global brand has incorporated a significant cultural symbol into its product design and retail experience.

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Muji
Uniqlo
Zara
H&M