Which government initiative pioneered the omnichannel approach to citizen services, integrating over 4,000 services from 600+ departments into a single unified platform?

Test your knowledge about how modern governments are implementing omnichannel strategies to improve citizen engagement and service delivery. In today's digital age, governments worldwide are transforming how they connect with constituents across multiple platforms and touchpoints. This poll examines a notable innovation that changed how citizens interact with government services.

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Estonia's e-Estonia program
UK's GOV.UK platform
Singapore's eCitizen Portal
USA's Digital.gov initiative