Which pioneering retailer first implemented the self-service shopping model where customers could select their own products from shelves in 1916, revolutionizing store layouts?

The way we shop today seems natural, but it was once a revolutionary concept. Before the early 20th century, customers would hand shopping lists to clerks who gathered items for them from behind counters. The self-service model fundamentally transformed retail store layouts, customer experience, and shopping psychology. Test your knowledge about this pivotal retail innovation that changed how we interact with products forever.

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