Which American grocery chain is credited with pioneering the first true self-service shopping model in 1916, allowing customers to select their own products without clerk assistance?

Before the 1910s, retail shopping looked very different! When you wanted groceries, a clerk would gather your items from behind a counter while you waited. This poll tests your knowledge about a revolutionary shift in retail customer journey that forever changed how we shop. This innovation fundamentally transformed retail operations, store layouts, and customer behavior - creating the shopping experience we take for granted today.

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