Which country first launched a comprehensive 'one-stop shop' retail-inspired government service center that integrated digital and physical services under a single brand in the early 2000s?

Government agencies worldwide have been transforming public service delivery through retail-inspired innovation labs. These initiatives aim to streamline citizen interactions with government services, making them more accessible and user-friendly. This poll tests your knowledge about a groundbreaking retail-inspired government innovation that changed how citizens access public services. How familiar are you with the evolution of government service delivery models that borrowed concepts from retail customer experience?

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Canada (Service Canada, launched 2005)
Singapore (CitizenConnect, launched 2001)
Estonia (e-Estonia, launched 2003)
Australia (Centrelink, launched 2004)