Which major retail innovation did PetSmart introduce in 2009 that fundamentally changed the exotic pet industry's supply chain?

The exotic and wild animal pet industry has faced numerous challenges and innovations over the years. From stricter regulations to ethical concerns, retailers in this niche have had to adapt significantly. Test your knowledge about a major retail innovation that changed how exotic pets are sold in the United States, balancing consumer demand with animal welfare considerations.

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The Certified Captive Bred Program that eliminated wild-caught reptiles from their inventory
The Digital Pet Tracker app that allowed customers to verify the origin of exotic birds
The Ethical Sourcing Initiative that required video documentation of all animal acquisitions
The Exotic Pet Exchange Program allowing customers to trade in unsuitable pets for more appropriate ones