Which government agency launched the first AI-powered virtual assistant that could answer citizen inquiries about policy changes and simultaneously analyze public sentiment for policy feedback?

In recent years, governments worldwide have been implementing artificial intelligence solutions to improve public services and operational efficiency. This digital transformation has changed how citizens interact with government agencies and how public policy is formulated and implemented. Test your knowledge about the integration of AI in government operations and public service delivery!

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Estonia's e-Estonia Digital Services in 2017
UK's GOV.UK platform in 2019
Singapore's GovTech agency in 2018
Australia's Digital Transformation Agency in 2020