Which major scientific supply company pioneered the first AI-powered virtual lab assistant that helps researchers find compatible reagents and equipment based on their experimental protocols?

The scientific supply industry has been transformed by artificial intelligence in recent years, with major lab equipment retailers implementing sophisticated AI systems to enhance customer experiences and streamline operations. These innovations have changed how researchers and scientists purchase equipment, access technical support, and receive personalized recommendations for their specific research needs. Test your knowledge about this intersection of scientific retail and cutting-edge AI implementation!

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Thermo Fisher Scientific with their 'SmartLab AI' system in 2019
Merck/MilliporeSigma with their 'SynthIA' platform in 2018
VWR (now Avantor) with their 'LabGenius' assistant in 2020
Sigma-Aldrich with their 'ChemBrain' recommendation engine in 2017