When Apple opened its first retail stores in 2001, what revolutionary retail concept did they introduce that was considered risky but eventually transformed tech retail?

In the early 2000s, Apple made a bold move that transformed not just their business model but retail concepts worldwide. When other tech companies relied on third-party retailers, Apple took a different approach that fundamentally changed how consumers interact with tech products. Test your knowledge about this retail innovation that has since been widely imitated but rarely matched in customer experience metrics.

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The Genius Bar, offering free technical support and troubleshooting in-store
The minimalist store design with products displayed on wooden tables without security tethers
The workshop program offering free classes on using Apple products
The direct-to-consumer sales model bypassing traditional electronics retailers completely