Which retail giant was the first to launch an NLP-powered virtual assistant that could process and respond to complex language queries about products while learning from customer interactions?

The intersection of language technology and retail has created innovative customer experiences and operational efficiencies. Major retailers have invested heavily in natural language processing (NLP) systems to better understand customer needs, provide assistance, and analyze feedback. This poll tests your knowledge about a pioneering retail AI language system that changed how customers interact with retail brands online.

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Amazon with Alexa Shopping Assistant (2014)
Walmart with VoiceShop (2016)
Target with TargetHelp AI (2015)
Best Buy with Blue Assistant (2017)