What unprecedented action did Johnson & Johnson take during the 1982 Tylenol poisoning crisis that set a new standard for corporate responsibility?

In 1982, one of the most significant product recalls in history occurred when seven people in Chicago died after taking cyanide-laced Tylenol capsules. This crisis changed how companies handle product safety and led to revolutionary tamper-evident packaging innovations. The manufacturer's swift and transparent response has been studied in business schools for decades as a model for corporate crisis management. Test your knowledge about this pivotal moment in consumer product history!

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They recalled 31 million bottles of Tylenol nationwide at a cost of over $100 million
They introduced a new competitor brand to replace Tylenol in the marketplace
They sued the FDA to block new packaging regulations
They denied responsibility and blamed store employees for the tampering