Which groundbreaking voice commerce technology, invented in 2018, first allowed retail systems to understand and respond to emotional cues in a customer's voice?

Voice commerce technology has transformed how consumers interact with retail platforms. What began as simple voice commands has evolved into sophisticated AI systems that understand context, preferences, and even emotional states. This poll tests your knowledge about a significant invention that revolutionized the voice commerce landscape and changed how retailers approach customer interactions through voice-activated shopping experiences.

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Amazon's Alexa Sentiment Analysis Protocol (ASAP)
Affectiva's Emotion Recognition for Retail (ERR)
Google's Tone Responsive Interface Protocol (TRIP)
IBM's Watson Emotional Commerce System (WECS)