Which government digital transformation initiative was directly inspired by Amazon's customer-centric approach and resulted in over 80% of targeted services moving online within 3 years?

Digital transformation has revolutionized how governments interact with citizens and deliver services. While private sector retail has led many digital innovations, governments worldwide have adapted these strategies to improve public service delivery. This poll tests your knowledge of significant government digital transformation initiatives that borrowed from retail best practices to enhance citizen experience and operational efficiency.

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UK's GOV.UK platform
Estonia's e-Estonia program
Singapore's Smart Nation initiative
Australia's Digital Transformation Agency projects