Which American entrepreneur is credited with opening the first true self-service grocery store in 1916, revolutionizing retail by allowing customers to select their own merchandise without clerk assistance?

The history of retail is filled with innovations that transformed how we shop. One of the most significant shifts occurred in the early 20th century when traditional clerk-service stores began transitioning to self-service models. This fundamental change in retail history altered the customer journey forever, influenced store layouts, transformed packaging design, and set the foundation for modern shopping experiences we take for granted today. Test your knowledge about this pivotal moment in retail history!

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