Which retailer pioneered the modern self-service shopping concept in 1916, fundamentally changing how customers interact with products in stores?

The way we shop today seems intuitive - walking through store aisles, selecting our own products, and bringing them to a checkout counter. But this 'self-service' model wasn't always the norm. Before its introduction, shopping involved clerks retrieving all items from behind counters while customers waited. One innovative retailer forever changed this paradigm, creating the foundation for modern retail as we know it. Test your retail history knowledge with this trivia question!

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