Which linguistic phenomenon presented the biggest challenge for early retail chatbots, causing frequent misunderstandings in customer interactions?

Natural Language Processing (NLP) has transformed how retail chatbots understand and respond to customer queries. Behind these seemingly simple interfaces lies sophisticated linguistic technology that analyzes syntax, semantics, and pragmatics to deliver human-like interactions. Test your knowledge about the linguistic foundations powering modern retail conversation systems!

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Polysemy (words having multiple meanings)
Subject-verb agreement
Plural noun formation
Proper noun recognition