Which retail giant pioneered the use of an AI chatbot named 'Ask Macy's' that could handle natural language questions about in-store inventory availability as early as 2016?

Retail chatbots have transformed how businesses engage with customers online. These AI-powered assistants handle everything from basic inquiries to complex product recommendations, significantly reducing customer service costs while improving response times. But how much do you know about their development, capabilities, and impact on the retail industry? Test your knowledge of this cutting-edge technology that's reshaping the retail customer experience landscape.

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Macy's
Walmart
Target
Amazon