Which AI language model first enabled major retailers to implement sophisticated natural language understanding in their customer service chatbots at scale around 2020?

Natural Language Processing has transformed how retailers interact with customers. From chatbots to voice shopping assistants, linguistic AI is reshaping retail experiences and personalization strategies. This poll tests your knowledge about a groundbreaking NLP technology that revolutionized retail digital transformation and customer service automation. Can you identify which famous AI language model led this retail revolution?

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GPT-3
BERT
Word2Vec
RoBERTa