Which pioneering retail chain first introduced the revolutionary self-service shopping concept in 1916, transforming store layouts by allowing customers to select their own merchandise without clerk assistance?

Before the modern supermarket experience we know today, grocery shopping was a completely different affair. Store clerks would fetch items for customers from behind counters, often leading to long wait times and limited product browsing. This poll explores a pivotal innovation in retail store layouts that revolutionized the shopping experience and fundamentally changed consumer behavior in the early 20th century.

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