Which gaming platform's loyalty program was famously redesigned in 2013, moving from a points-based system to a tiered membership model with real-world rewards that significantly increased user engagement?

Customer loyalty programs in the gaming industry have evolved significantly over the years, transforming from simple point systems to complex ecosystems that drive player engagement and retention. Major gaming platforms and publishers have implemented various strategies to keep players returning to their ecosystems. This trivia tests your knowledge about one of the most innovative loyalty program transformations in gaming history.

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