Which retail giant was the first to implement a real-time translation chatbot that could handle 20+ languages simultaneously for customer service in 2017?

In the ever-evolving landscape of retail customer experience, language technology has transformed how businesses interact with consumers. Multilingual chatbots, voice assistants, and natural language processing tools have revolutionized customer service and shopping experiences. This trivia question explores a groundbreaking linguistic retail innovation that changed how brands communicate with their global customer base.

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• Amazon with its 'Polyglot Assistant'
• Alibaba with its 'AliGenie' platform
• Walmart with 'WorldWide Helper'
• eBay with 'eBay Babel'

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