Which innovative customer feedback methodology was first adopted by the UK Government Digital Service to transform public service delivery?

Citizens' expectations for government services have dramatically changed in the digital age. Modern governments increasingly rely on sophisticated feedback collection systems to improve public services and policy decisions. This poll tests your knowledge about the evolution of citizen feedback mechanisms in the public sector and how they've transformed governance approaches.

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Net Promoter Score (NPS) surveys across all government websites
User research labs with continuous usability testing
AI-powered sentiment analysis of social media mentions
Blockchain-based citizen voting on service improvements