Which innovative retention strategy did Netflix implement in 2022 to reduce subscriber churn after reporting its first subscriber loss in over a decade?

The streaming wars have intensified, with major platforms employing sophisticated retention strategies to minimize churn. These companies invest billions in content, but their approach to keeping subscribers goes far beyond just new shows. This trivia question explores how a major streaming service innovatively tackled customer retention during a challenging period.

This is a live public trivia poll on AIPolls.Net. Vote and see real-time results.

Introduced the 'Add a Home' feature allowing subscribers to share accounts across multiple households for an additional fee
Launched a free ad-supported tier available to all previously subscribed members who had canceled
Created a loyalty points system where long-term subscribers earned exclusive content access
Implemented a 'pause subscription' option allowing users to temporarily halt payments while maintaining profiles and recommendations