Which government retail technology initiative promised to revolutionize healthcare enrollment but initially faced significant technical failures during its 2013 launch?

In recent years, governments worldwide have been adopting retail technologies to improve service delivery and citizen engagement. From blockchain for secure voting to chatbots for constituent services, the public sector is increasingly leveraging retail innovations. This poll tests your knowledge about a significant government retail technology initiative that aimed to transform how citizens access public services but faced implementation challenges. Can you identify the correct information about this pioneering but problematic program?

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