Which user research technique was pioneered by the UK Government Digital Service (GDS) and is now widely adopted by government product teams worldwide?

The digital interfaces citizens use to interact with government services undergo rigorous design processes to ensure accessibility, security, and effectiveness. Product design in the public sector faces unique challenges compared to commercial products. Test your knowledge about how government digital products are designed and implemented to serve diverse populations while maintaining compliance with strict regulations.

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Digital Service Standard Testing
Assisted Digital Journey Mapping
Cross-Government Design System
Partisan Experience Testing