Which AI application was first successfully implemented at a federal government level to improve citizen services?

Artificial intelligence is transforming how governments serve citizens and make policy decisions. From predictive analytics for resource allocation to AI-powered customer service for constituent inquiries, the public sector is embracing technological innovation. This poll tests your knowledge about current AI applications in government and public administration. How well do you understand the intersection of artificial intelligence and modern governance?

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Social Security Administration's fraud detection algorithms (2015)
Department of Veterans Affairs virtual healthcare assistant (2017)
IRS tax processing automation system (2016)
USPS package routing optimization platform (2018)